State Farm® Insurance Agent Merritt R Vaughn
Leave Us a Review
Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.
Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.
What our customers say about us...
Deanna Seale
November 26, 2025
"Shelby is an amazing rep to work with. She was able to answer all my questions and she understood my situation and how to help me."
Erica Baker
November 26, 2025
"Audrey is great! Quick response to all questions and so friendly."
rayne Roberts
November 25, 2025
"Such amazing people at this location!! They take great care of all clients and needs."
"Rayne, thank you for the awesome review! I am so happy my team was such a pleasure to work with!"
Riley Reynolds
November 25, 2025
"Great pricing , great customer service !"
"Riley, thank you for the great review!"
Kaycee Simmons
November 24, 2025
"I had an excellent experience from start to finish. Cesar was professional, responsive, and incredibly helpful with all my insurance questions. Cesar made the entire process smooth and stress-free, and I truly felt supported every step of the way."
"Kaycee, thank you for the kind feedback! I am happy to hear that Cesar provided such a great experience from start to finish. We are always here when you need us!"
Andy Dunlap
November 23, 2025
"Great customer service"
"Andy, thank you for the great review!"
Lena Brooks
November 21, 2025
"Shawna, was Extremely patient, and kind. In my book she is 5 Star ⭐ Thanks State Farm for being there. Auto Insurance"
"Lena, thank you for the wonderful review! Shawna is such an asset to our team and I am thrilled to hear she provided such great service!"
John Howington
November 19, 2025
"Audrey was super helpful and got us started in no time and was super easy."
"John, thank you for the wonderful review! I am so happy Audrey was so helpful!"
Evelyn Dones
November 10, 2025
"Audrey is truly amazing! She got us set up very quickly! She helped us save $350+ on auto and home insurance! We were able to have everything completed by phone. She is very sweet and understanding! I like how she gave recommendations to our concerns and took the time to listen to us! We definitely recommend her anytime! Thanks again Audrey!"
"Evelyn, thank you so much for the wonderful review! I am thrilled Audrey made the process easy and helped you save on your insurance. She truly enjoys taking care of her clients and we’re glad you had such a great experience. We appreciate your recommendation!"
Jay Siegel
November 6, 2025
"My wife and I bought a car and traded in our old car. After receiving the VIN number I called Merritt Vaughn - State Farm Insurance and spoke to Shelby. She had the new insurance card sent to my email within minutes! What great customer service! On top of that, the rate increase was so small, my wife and I laughed about it! Thank you Shelby for the great customer service!"
"Jay, thank you so much for sharing your experience! I am happy to hear Shelby was able to help you quickly and make the process so easy. We truly appreciate your kind words and your continued trust in our team!"
Kelly Long
November 4, 2025
"Cesar made the insurance process super easy. He explained everything clearly and found me great coverage at a fair price. Highly recommend!"
"Kelly, thank you for the awesome review! I am happy Cesar was so helpful with the insurance process and able to get you the coverage you need!"
Barbara Rolland
November 3, 2025
"SHAWNA is amazing. She works hard to meet your insurance needs! Home, life, auto, business, property...she's there for you! I have multiple policies and she works hard to get me great rates and great coverage."
"Thank you, Barbara! Welcome to the State Farm family!!!"
Jacque Morin
November 3, 2025
"State Farm seems to take care of the issues at hand very quickly"
Kristopher Puig
November 1, 2025
"Geo has great Customer service and helped me out. Definitely recommend for future services"
"Kristopher, thank you for the awesome feedback! I am happy to hear that Gio was so helpful and provided such great service!"
Crystal Thornton
October 27, 2025
"I appreciate all of Shelby’s help setting up a policy for myself. She was so kind, & made the process super easy. Phenomenal customer service! Would recommend this location if you are need of insurance."
"Crystal, thank you for your kind words! I am so glad Shelby made the process easy and provided great service. We truly appreciate your recommendation and are happy to have you as part of our State Farm family!"
Lynn Whisennand
October 27, 2025
"Shawna worked with me to get the best deal on my home and autos. Saving me a bunch of money. Very kind and enjoyed working with her!"
"Lynn, thank you for sharing your experience! I am so glad Shawna was able to help you find the best coverage and savings. We appreciate your kind words and are happy to have you with our State Farm family!"
Ralph Mckenna
October 24, 2025
"Shawna was very knowledgeable, professional, nice,kind,listened to our needs& I'm happy to hear from her again to follow-up on any future insurance needs.5☆"
"Ralph, thank you for the wonderful review! I am so happy to hear that Shawna was so helpful! "
Jared Johnson
October 18, 2025
"After comparing quotes with different agencies, Audrey was quick to not only give me a better quote than I recieved from others , but she made it hassle free , and quick!!"
"Jared, thanks so much for your review! I am glad Audrey was able to get you a great quote quickly and without any hassle. We appreciate your trust and look forward to helping you again!"
Megan Washington
October 18, 2025
"The customer service was amazing. Shelby was so patient and informative on everything we needed."
"Megan, thank you for the wonderful review! I am happy Shelby was so helpful. "
Sam Hijazin
October 17, 2025
"Ms. Shelby R., the agent who reached out to me, was excellent and timely in providing competitive quotes and explaining the terms. She was knowledgable, and the process was easy and completed issuing the policies for home and autos as needed. Thank you."
"Sam, thank you for the great review! I am glad to hear Shelby provided excellent service and made the process smooth and easy. We appreciate your trust and are happy to have you with us!"
Jessica Perez
October 16, 2025
"Shawna from State Farm has done wonders. She was very attentive offered additional services but wasn't pushy if a service was declined ( loved that)😁. In the end she was able to help me when other companies wanted to charge crazy amounts she moved mountains to make it affordable . I appreciate her and look forward to doing business with her ."
"Jessica, thank you for the wonderful review! I am so glad Shawna was able to provide attentive, no-pressure service and find the right coverage at an affordable rate. She truly goes above and beyond, and we’re lucky to have her on our team. We appreciate your business and look forward to working with you!"
Angella Vaughn
October 14, 2025
"Audrey is absolutely amazing!!! She has been helping me for a bit now, and we were able to get everything set up over phone for our cars. She found us better coverage, saved us over $200 a month and got us set up with a life policy. She is so sweet and easy to chat with. Definitely recommend her anytime!!"
"Angella, thank you for the amazing review! I am so happy to hear Audrey made the process easy and enjoyable while helping you get everything set up. She truly cares about our customers, and your recommendation means a lot to us!"
Sam Hays
October 14, 2025
"Shelby did a great job handling everything and getting me a lot lower rates on my home and auto policy’s"
"Sam, thank you for the great review! I am glad to hear Shelby took great care of you and helped with your home and auto coverage. We appreciate your trust and are happy to have you with us!"
Mary Lee
October 13, 2025
"Shelby was knowledgeable, helpful, and friendly all while taking care of my insurance needs!"
"Mary, thank you for the great review! I am so happy Shelby was so knowledgeable and helpful with your insurance!"
maurice williams
September 30, 2025
"G’s a great guy who"
"Maurice, thank you for the great review!"